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White Papers & Presentations

 

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The following white papers are authored by NAI thought leaders on a number of timely subjects based on client inquiries. Access to other writings by each author is available by performing a Search or browsing the Proprietary Research section of this Web site.

IT Service Transformation

ITIL v2 & v3

itSMF Local Interest Group (LIG) Presentations

Software Process Improvement

IT Risk Management - Regulatory Compliance

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